Known Issues

Sofware conflicts, antivirus false detections, unresolved problems, etc.

Container is mounted in read-only mode.
Generally, BestCrypt driver mounts a container in read only mode in the following cases: When it was mounted as 'read only' (right-click the...
Wed, 22 Nov, 2017 at 2:10 PM
You have no permissions to create file in this folder
Such message  appears if you try to create a container in the root folder or in a system subfolder and BestCrypt Control Panel is started  in non-adminis...
Wed, 22 Nov, 2017 at 2:11 PM
Error in file length settings
The "error in file length setting"  concerns large containers on external USB-connected drives and  is proved to be hardware-related problem. Ple...
Mon, 13 Aug, 2018 at 9:07 AM
Undefined key generator error
The message 'Undefined Key Generator Error ' or "Key generator ID is not  defined" appears in the following cases: 1. When some modu...
Wed, 22 Nov, 2017 at 2:11 PM
BestCrypt virtual drive does not appear in system.
Sometimes when you mount a container as a disk with a drive letter, the operation starts, the disk is mounted,  but later Windows encounters a problem with ...
Wed, 22 Nov, 2017 at 2:11 PM
Two copies of the same container are not mounted simultaneously.
If you created the second container by copying the container file, instead of running 'Create container' operation, and try to mount both containe...
Mon, 20 Nov, 2017 at 11:15 AM
BestCrypt modules remain after uninstallation
Please follow these steps to remove residual BestCrypt modules manually: 1. Make sure BestCrypt is not listed at Control Panel --> Programs --> Un...
Tue, 28 Nov, 2017 at 7:45 AM
"Error in opening Algorithm Driver Service"
BestCrypt shows the message "Error in opening Algorithm Driver Service" when its module (responsible for the encryption algorithm you used for the...
Tue, 25 Aug, 2020 at 7:09 AM